Laboratory Technical Specialist
Location Leicester, England Date posted September 20, 2024 Job ID 17502Our Opening and Your Responsibilities
The Lab Team at Mettler Toledo, seek a dedicated Laboratory Technical Specialist to provide exceptional pre and post-sale technical support to our customers and sales teams. This role involves following established procedures, ensuring timely responses, and delivering excellent customer service.
If you are passionate about providing top-tier technical support and have a knack for improving processes, we encourage you to apply and become a vital part of our team!
Key Responsibilities:
- Offer product demonstrations and training to sales teams and customers, both on-site and via eStudio and demo labs.
- Manage demo stock and facilitate demo stock transfers.
- Continuously improve the quality and efficiency of our services.
- Serve as a LabX specialist in the UK, delivering technical support, demonstrations, training, and method development both on-site and remotely.
- Visit customers with a consultancy approach to help them enhance their processes.
- Conduct internal LabX training sessions for both new and existing colleagues to ensure knowledge transfer and maintain a high level of expertise within the UK team.
What You Need to Succeed
- Holding a degree in a scientific field such as chemistry, chemical engineering, biochemistry, or biotechnology, you should possess a solid practical understanding of lab instrumentation and software.
- You need to be a self-starter, capable of working effectively both independently and as part of a team.
- You should enjoy problem-solving and be adept at working through tasks logically and methodically.
- Comfort with presenting and speaking to stakeholders at various levels, both within Mettler Toledo and with our customers, is essential.
- Valid driving license and a willingness to travel are required.
Our Offer to You
- International career development opportunities
- Being part of One Team that thrive from collaboration and drives continuous improvement
- Support working families through enhanced family friendly policies and flexible working patterns.
- Encouragement to work creatively, autonomously and to measure and celebrate success
- Support with individual learning, development, and growth within the Company
- We encourage work life balance and offer 25 holidays, plus Bank Holidays, and rewards length of service by increasing your holiday entitlement to a maximum of 29 days upon predefined milestones.
- Health and Wellbeing of employees is important to us and as such all employees have BUPA healthcare, an EAP service and access to our wellbeing portal.
- You will join a Trustee based pension scheme and have peace of mind with 4x life assurance.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to ukrecruitment@mt.com so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
Get to Know METTLER TOLEDO
Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.
Let’s Connect
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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.
METTLER TOLEDO endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at Contact Us EEO@mt.com.