Inside Sales Coordinator
Location Leicester, England Date posted January 10, 2025 Job ID 18349Our Opening and Your Responsibilities
Join Our Team as an Inside Sales Coordinator!
Are you a motivated and proactive individual with a passion for sales and customer service? Mettler Toledo is looking for an Inside Sales Coordinator to play a key role in supporting our field sales representatives and helping us achieve our revenue targets.Key Responsibilities:
- Manage inbound requests from accounts related to leads, opportunities, and quotes.
- Build and maintain strong relationships with existing customers for low-value product quotations and post-sale inquiries.
- Nurture high-value leads and re-engage dormant accounts through effective phone and email communication.Assist in generating sales revenue by quoting low-value opportunities for existing customers and managing the sales pipeline.
- Conduct outbound calls to maintain accurate customer/prospect records in the CRM.
- Schedule at least 50% of sales force guidance appointments for the strategic business unit.
- Generate and follow up on mid-low value quotes for the division.
- Capture complete and accurate information in the CRM.
- Understand customer needs, monitor preferences, handle objections, and manage e-lead escalations and complaints..
What You Need to Succeed
- Motivated & Proactive Team Player
- Administrative Experience
- Proven track record of working with key performance indicators and consistently meeting targets.
- Extensive experience in a telephony environment, enhancing customer interactions.
- Customer-Centric Approach.
- Communication & Negotiation Skills.
- Proficient in data entry and capable of performing data analysis.
- IT Proficiency
- Familiarity with CRM and SAP systems is desirable.
Our Offer to You
- International career development opportunities
- Part of One Team who thrive from collaboration and drives continuous improvement
- Supports working families through enhanced family friendly policies and flexible working patterns.
- Supporting individual learning, development and growth within the Company
- We encourage work life balance and offer 25 holidays, + Bank Holidays, and rewards length of service as your holiday entitlement increases to a maximum of 29 days once you hit your milestones.
- Health and Wellbeing of employees is important to us and as such all employees have BUPA healthcare, an EAP service and access to our wellbeing portal. You will join a Trustee based pension scheme and have peace of mind with 4 x life assurance.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to ukrecruitment@mt.com so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
Get to Know METTLER TOLEDO
Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.
Let’s Connect
Join our Talent Community and receive personalized updates about our opportunities.
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.
METTLER TOLEDO endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at Contact Us EEO@mt.com.