Inside Sales Specialist
Location Columbus, Ohio, United States Date posted August 17, 2026 Job ID 22948 Pay Range $24 - $26 per hourOur Opening and Your Responsibilities
As a part of our Service Inside Sales Team, you will play a crucial role in providing world-class support to Laboratory and Industrial customers. Service Inside Sales Representatives primarily support the Field Sales organization by nurturing inbound requests and leads, as well as actively prospecting to create field-organized visits within high-target accounts. This role requires dynamic skills to work with marketing, field, and management teams to better serve customer needs, which results in higher sales revenue. Additional responsibilities will include:
- Creating certificates accurately and on time while communicating quality issues to the sales team
- Supporting customers through the sales cycle from quote to close for Laboratory and Industrial equipment
- Managing inbound requests and leads through the Service Quoting inbox, calls, emails, and mt.com inquiries
- Routing and submitting leads correctly for Sales Representative follow-up and external pursuit
- Providing accurate reference quotes for products, services, and solutions
- Maintaining CRM data integrity and ensure records are accurate and up to date
- Supporting sales representatives with quoting, nurturing, and lead management to help meet targets
- Communicating updates and trends to team lead and senior management
- Applying product and service knowledge to help solve customer needs
- Making sound decisions and involving Accounting, Sales, or Marketing when needed on discounts and special terms
What You Need to Succeed
- Bachelor's degree preferred, or equivalent work experience
- 2–3 years of experience in sales, customer service, and/or marketing
- Strong willingness to learn products and sell service contracts
- Ability to communicate product knowledge, differentiate from competitors, and solve customer problems
- Excellent interpersonal skills and ability to build rapport quickly
- Inbound or outbound call center experience or sales development experience preferred
- SAP CRM experience preferred
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.
Get to Know METTLER TOLEDO
Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.
-
- Contract Renewal Specialist Columbus, Ohio 08/17/2026
- Contract Renewal Specialist Columbus, Ohio 08/10/2026
- Telemarketer - French/English Bilingual Columbus, Ohio 07/31/2026
- Business Development Analyst - Vehicle Columbus, Ohio 07/29/2026
-
Saved Jobs
Let’s Connect
Join our Talent Community and receive personalized updates about our opportunities.
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.
METTLER TOLEDO endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at Contact Us EEO@mt.com.