Skip to main content
Logo for Mettler Toledo

Our Commitment
Your Talent

Suchen

LabX Technical Support Specialist (1st and 2nd Line Support)

Location Warschau, Woiwodschaft Masowien Veröffentlichungsdatum March 12, 2025 Anzeigen-ID 18877
Jetzt bewerben Job speichern
Our Opening and Your Responsibilities
As a LabX Technical Support Specialist, you will be responsible for supporting European and Asian internal customers (MO's) and external customers (end customers) with LabX software.

Duties and Responsibilities:
  • Provide chat, email and phone support to end-users, sales personnel and other LAB colleagues on LabX Software,
  • Troubleshooting,
  • Installing and updating system,
  • Document and communicate quality issues to the appropriate teams, and facilitate resolutions for our customers,
  • System requirement & instrument connectivity,
  • Creation, extension and maintenance of knowledge database,
  • Creating E-Learnings and videos.
What You Need to Succeed
  • Experience in technical support,
  • Experience working with business customers (Empathy and finding solutions mindset),
  • Active interest in IT and software.
Knowledge of:
  • Windows Server/Client Operating Systems, 
  • Microsoft SQL Server databases,
  • Microsoft Networking Fundamentals,
  • Microsoft Active Directory/LDAP,
  • Cloud-based solutions,
  • Fluent communication in English (oral and written, C1).
Our Offer to You
  • Contract of employment [umowa o pracę] (we want you to join us for the long run :)
  • Annual bonus , 
  • Festive benefits paid in April and December,
  • Flexible working hours, 
  • Hybrid work model (3 days a week from home) , 
  • Medical care with the basic dental package, 
  • Possibility to extend medical care to family members and/or Damian Medical Center, 
  • Life insurance with possible extension for your family members, 
  • Medicover Sport card,
  • Language courses, 
  • Paid employee referral program, 
  • Wellbeing activities* 
  • Space for your initiatives, charity & CSR actions, and improvement ideas, 
  • Supporting your development through a vast training offer , 
  • Discounts for meals and cosmetics at the Poleczki & Platan Business Park, 
  • A diverse and inclusive workplace. 

*We are focusing on entertainment and supporting your physical and mental health – check out
our LinkedIn profile!
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
Jetzt bewerben Job speichern
Working at Mettler Toledo Video

Lernen Sie METTLER TOLEDO kennen.

Werfen Sie einen Blick auf “Einen Tag im Leben eines Mitarbeiters von METTLER TOLEDO”. Egal, wo Sie in diesem Unternehmen arbeiten, die Teamatmosphäre ist immer spürbar. METTLER TOLEDO ist vielleicht genau das, wo Sie hingehören.

Explore this Location
A Fresh Approach to Lab Automation
Our Innovative Laboratory Solutions
To the Moon and Back - Weighing for NASA
The Sound of Climate Change

Lassen Sie uns im Austausch bleiben

Treten Sie unserer Talent Community bei und erhalten Sie personalisierte Updates zu unseren Stellenangeboten.

Anmelden

Wir setzen uns für Chancengleichheit ein und legen Wert auf Vielfalt in unserem Unternehmen. Wir ermöglichen die Beschäftigung unabhängig von Rasse, Hautfarbe, Religion, Geschlecht, Alter, nationaler Herkunft, Behinderung, sexueller Orientierung, Geschlechtsidentität, genetischen Informationen oder einer anderen geschützten Klassifizierung. Wenn Sie weitere Informationen zu Ihren gesetzlichen Rechten als Bewerber (m/w/d) wünschen, klicken Sie bitte unter: https://www.mt.com/us/en/home/microsites/sustainability/reporting.html. Informieren Sie sich über Ihre EEO-Rechte als Antragsteller nach dem Gesetz.

METTLER TOLEDO ist bestrebt, www.mt.com allen Nutzern zugänglich zu machen. Wenn Sie uns bezüglich der Zugänglichkeit unserer Website kontaktieren möchten oder Hilfe beim Komplettieren des Bewerbungsprozesses benötigen, kontaktieren Sie uns bitte unter Kontakt EEO@mt.com.