Service Telesales Representative
Standort Lutz, Florida, USA Veröffentlichungsdatum 15. Oktober 2026 Anzeigen-ID 23528- Grow customer accounts: Expand your assigned book of existing customers through consistent, proactive outreach by phone and virtual meetings.
- Deliver engaging product demonstrations: Lead virtual service presentations that clearly showcase the features, benefits, and value of our solutions.
- Identify customer needs: Use active listening and discovery conversations to understand evolving customer priorities and uncover new sales opportunities.
- Communicate with impact: Engage customers clearly and persuasively, listen actively, and tailor solutions to their needs.
- Prepare winning proposals: Develop quotes and proposals, then confidently close deals to achieve or exceed sales targets.
- Close with confidence: Assess needs, address objections, leverage product knowledge, and guide customers smoothly from initial interest to a signed deal.
- Build lasting relationships: Become a trusted point of contact, ensuring customer satisfaction while identifying opportunities for additional sales.
- Solve problems in real time: Think quickly and provide practical solutions during customer interactions.
- Manage a high-volume pipeline: Handle a strong call volume while maintaining accurate, up-to-date records of sales activities, customer interactions, and team progress in the CRM.
- Use sales technology effectively: Leverage CRM systems and sales tools to manage customer information, track activity, and support a strong pipeline.
- Collaborate and adapt: Thrive in a dynamic environment, stay flexible, and bring energy to a fast-paced sales setting.
- Bachelor’s degree preferred, with 2–3 years of combined customer service, sales, or marketing experience
- Strong organizational skills with a customer-focused, detail-oriented approach
- Excellent verbal and written communication, math, and analytical skills
- Knowledge of pricing strategies for field service labor, materials, and travel costs
- Ability to assess service contract risk, analyze websites for leads, and make sound business judgments
- Skilled at managing multiple priorities, deadlines, and changing project demands
- Comfortable communicating clearly with customers, management, and internal teams
- Proficiency with Microsoft Office, Outlook, and internet-based tools; SAP or another ERP system and SalesLogix experience are a plus
- Outbound call center experience and telesales training required
- Competitive, motivated to excel in a fast-paced sales environment, and able to connect with a variety of personality types
- Field service experience and product inspection knowledge are preferred
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
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