• Deliver operation efficiency in back-office for units to provide value to customer
• Develop an initiative to improve whole team efficiency from problem or error
• Generate tangible achievements through initiatives, and these achievements must be sustainable
• Results should be effectively communicated with unit key users to maintain RBO reputation highly and should be aligned with team motivation
• Lead and drive the strategic initiatives which contributes on productivity improvement for Asia Pacific SAP Unit (eg; automation, harmonization) based on strong knowledge on Order Management process
• Create and manage a professional monitoring tools and KPIs to measure resource optimization and quality improvement from the initiatives.
• Holistic understanding of relative process areas (eg; sales pipeline, SCM, finance, service back-office) is required to the Order Management process. Also, a Team Leader is expected to monitor this flow consistently and propose improvement initiatives consistently
• Professional on change management - understand of change topics (eg; RPA) - define the gap between AS-IS and TO-BE - generate each initiative to fill-out gaps and drive for transformation - validate the achievement and detect further improvement
• It is necessary to detect a direction for internal and external work environment from each topic and always connect it with organizational development topics
• Continuously discovering and providing small but meaningful success experiences for employees to develop their own capabilities
• Encourage, motivate, recognize people to explore challenges and make it a success

Technical Skills, Knowledge and Experience Required

 Mandatory:

• Diploma or BS/BA Business Administration, Statistics, Economics, Logistics, or related degree
• A good team player with ability to work cross culture and function
• Fluent in English. Knowledge of other Asian languages an added asset 
• A good team player with ability to work cross culture and function

Preferred:

• Flexible to work in different global time zones for meetings and calls.