Field Service Engineer
Locatie New Jersey, Verenigde Staten Publicatiedatum 28 oktober 2026 Job ID 23637 Salarisbereik $30 - $40 / hr- Troubleshoot and repairs industry related products without assistance.
- Resolves first-line customer concerns and helps resolve invoicing issues when applicable.
- Performs calibrations, preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements.
- Performs basic end user training.
- Performs calibrations and preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements.
- Assists and cooperates with Scheduling Analyst and Service Support Team as necessary.
- Achieves assigned targets while controlling expenses.
- Ensures company vehicle is serviced and maintained according to fleet requirements and policies.
- Is proactive in promoting and selling service and products. Submitting sales leads at a level commensurate with experience is required.
- Maintains inventory levels as assigned by SBU and maintains appropriate accuracy and control over stocked items.
- Ensures compliance with all company and customer safety and quality policies and procedures.
- Works to ensure customer uptime requirements are met and that all work assignments are completed on time.
- Accurately completes and submits all required paperwork on a daily basis as required via company issued Laptop PC in a professional manner.
- Maintains a close professional relationship with external/internal customers, sales, technicians and other leaders.
- Completes Kronos time keeping on a daily basis and ensure punches are entered for each activity as they occur.
- Using Device Service Management (DSM), order all assignment request materials and record all related activities in a timely manner.
- Works to ensure an atmosphere of collaboration and teamwork with field and service support colleagues.
- Minimum of a High School Diploma or GED with an aptitude in the areas of Engineering, Electronics, Instrumentation, Technology or Computer Science or equivalent education and experience in a technical support role, technical troubleshooting or technical installation of electronics or electromechanical technology.
- Associate degree (AA) with a technical major or equivalent from a two-year College preferred, or related job experience, and/or equivalent combination of education and experience.
- Ability to speak and present ideas to a large group.
- 2-4 years' experience in METTLER TOLEDO Process analytics field service technician role or 2-3 years hands on mechanical experience in relevant field including electromechanical and/or pneumatic systems.
- Customer facing or field service experience desired.
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, educational matching gift program, perks and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in precision instrumentation
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards across the Mettler Toledo
- Global recognition for the quality of our products and services
The Process Analytics division within METTLER TOLEDO (www.mt.com/pro) produces analytical measurement solutions for industrial manufacturing processes, allowing manufacturing companies to better control their production through at-line, on-line or in-line analytical measurements. We have over 60 years of experience as a leader in the industry of liquid process analytics and ultrapure water analytics. In addition to water analytics, MTPRO also offers a portfolio of sensors for gas process analytics.
Product applications include:
- Measurement of pH and dissolved oxygen in biopharmaceutical and biotech fermentation processes.
- Measurement of conductivity and pH in a range of chemical applications.
- Measurement of turbidity, CO2 and O2 in beer production.
Our high value products are produced in Billerica, Massachusetts US, Switzerland, and China, and sold by Mettler-Toledo Market Organizations (MOs) worldwide.
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