Customer Data Steward (US night shift)
Locatie Petaling Jaya, Selangor, Maleisië Publicatiedatum 27 maart 2026 Job ID 21675- Ensure adherence to established data governance policies and business rules, advocating for their importance among team members and business users
- Request, approve and/or oversee data maintenance requests, ensuring they align with data policies and business rules
- Monitor and assess data quality metrics, taking proactive steps to address any quality issues that arise within the data lifecycle
- Regularly review and cleanse data to maintain accuracy, integrity, and compliance with data quality standards, in conjunction with business users where applicable
- Guide and support business users through changes in data management processes, data policies, and/or business rules to ensure smooth transitions and minimal disruption
- Proactively address and resolve data issues from business users through diligent troubleshooting and comprehensive analysis
- Serve as the go-to person for data-related queries from all potential stakeholders, providing guidance and insights as needed
- Collaborate with cross-departmental business users, training and educating them about data policies, business rules, and process standards
- Coordinate and facilitate collaboration among multiple departments and business units to ensure seamless execution of end-to-end data maintenance tasks as necessary
- Foster and maintain collaboration with Data Governance and other departments to resolve data-related issues and facilitate improvements in data management processes
- Foster strong relationships and communication between local units and shared business centers to ensure consistent data practices, share insights, and coordinate data management effectively
- Working hours aligned to Eastern US Time business hours (8.00pm-5.00am MY time)
- Proficiency in data management and data governance tools (e.g., data cataloging, data quality, and metadata management tools)
- Hands-on experience in monitoring data quality and resolving data issues
- A good team player with ability to work cross culture and function
- Understanding of data security and privacy standards
- Understanding of business data processes and how data supports business operation
- Experience collaborating with cross-functional teams and managing stakeholder relationships
Education/Experience
- Bachelor's degree in a relevant field such as Information Technology, Computer Science, Data Science, Business Administration, or a related discipline
- Minimum 2 years of experiencein data management, working with SAP/ERP systems like SAP CRM/ECC
- Advanced degrees (e.g., Master's) or certifications in data management, data governance, or related areas are advantageous but not mandatory
- 1.5 months contractual bonus
- MNC exposure
- Medical and Dental benefits
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