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Product Specialist, System Integrator / System Fabricator Channel

Location Shah Alam, Selangor Date posted February 09, 2023 Job ID 11108 Apply Now Save Job
Our Opening and Your Responsibilities
Key Purpose of the Role:
  • Increase qualified customer database for targeted segments.
  • Follow up on sales leads, fast response towards fulfilling customers enquires.
  • Provide sound consultation on MT’s product solution and application.
  • Secure new customers in MNC/SME industries by identifying their needs and engineering adaptations of products, equipment and services. Expand market awareness of MT’s products & services and manage projects and relationships with customers.

Strategic Outcome:
  • Learn and apply product application, segment specified knowledge and regulatory compliance standards. Successful in penetrating into targeted segments, completing assigned sales responsibilities, regular updating of sales tools and sales reports. Meeting Sales targets and agreed Key Performance Indicators.
  • Combine technical knowledge with sales skills to articulate technology and product positioning to both the business and technical users and ensure complete customer satisfaction through all stages of the sales process.

Key Responsibilities:
Sales and Marketing
  • Managing existing accounts and consistently updating sales pipelines
  • Qualifying database and updating CRM
  • Establishing new accounts by identifying potential customers; planning and organizing sales call schedules
  • Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements
  • Support Team Leader in execution of marketing campaigns, leads generation and management
  • Provide and present product & technical information to potential and existing customers

Technical Advisory and Product Advocate
  • Responsible for actively driving and managing project pipelines
  • Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT products
  • Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields
  • Interact with customers’ engineering teams to illustrate MT valued propositions
  • Responsible for representing the products to customers and at field events such as conferences, seminars, etc
  • Develop customer's staff by providing tec hnical information and training
  • Conduct Negotiation to secure a win-win agreement with customers

Service Standards and Customer Relationship Management
  • Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or services
  • Prepare cost estimates by studying blueprints, plans, and related customer documents
  • Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements
  • Maintaining records of customer communication and sales activity in our CRM system
What You Need to Succeed
  • Sound Technical and Business Acumen
  • Good Interpersonal and Verbal/Written Communication
  • Customer Focus
  • Value Selling Approach /Consultative Selling Approach
  • Innovation/Continuous Improvement
  • Teamworking
  • Results Focus /Oriented
  • Resilience and Tenacity
  • Self/Project (Sales & Tender Stage) Management

  • Degree/Diploma in any discipline preferably in Chemical / Chemical Engineering or related field
  • 2-3 years’ experience in working with SI/SF channel
  • Knowledge on Control Instrumentation System (sensors, transmitters)
  • Knowledge on Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals)
  • Minimum 2 years working experience in a Technical sales Environment
  • Self-starter with a proactive approach
  • Understanding of sales & distribution with intermediate project management skills
  • Willing to travel (within Malaysia)
  • Strong interpersonal skills and influencing ability
  • Valid driving license

  • Firsthand understanding of technical equipment, process control system and marketing process
Our Offer to You
  • Career growth
  • Skills development
About Mettler Toledo
METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
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