Technical Specialist - X-Ray
Emplacement Petaling Jaya, Selangor, Malaisie Date de publication 18 novembre 2025 ID de l'offre 20768- Professional delivery of Training in the Asia-Pacific region, this is a minimum of 10 - 20 weeks a year (location mainly in Malaysia, possibly across Asia-Pacific region as needed).
- Maintaining Training SharePoint
- Alignment of local product trainings to the Global XR skill set based training curriculum.
- Administration of executed trainings in Learning Management System for trainings outside the Global XR Training curriculum
- Reporting of training sessions, engineering forums, product demonstrations and service ride-along
- Conduct customer visits and customer training via service ride-along at Asia-Pacific customer sites
- Provide Helpdesk support (for level 2 escalation cases) and technical application support
- Production of high-quality course material for Instructor lead courses and online eLearning courses often to tight deadlines in collaboration with the XR-Trainers.
- Maintain and upkeep of AP PI service training center.
- Occasional support of internal Service Staff also in the producing organization in China.
- Work with others outside the service department to help grow service business.
- Liaise with sales team about training plans and provide help in selling service products (SSP)
- Support on technical bulletins topic related to training and SSP's as required.
- Analyze and solve technical problems and provide solutions that can be implemented in a timely manner.
- Helping and supporting local sales team in people development, expand service portfolio and optimize service tool.
- Assessment of service personnel competency levels with recommendation on training needs.
- Any other reasonable duties as directed by the SBU XR Service Manager.
- Degree in Electronic or Mechatronic Engineering or related field
- Minimum 5 years working experience in a Service environment with a technical support and training background for Product Inspection (PI) Industry (preferred from MNC Industry)
- Sound x-ray technical and application knowledge and experience in Product Inspection (PI) industry
- Experienced in product demonstrations and proposing technical/application solutions
- Strong skills in developing a training, eLearning and Media Creation
- Electronic and Mechanical fault finding is an advantage
- IT Network knowledge for the related training topics
- Well-versed in Microsoft Office suite (Excel, Powerpoint, Outlook)
- Self-starter with a proactive approach
- Able to work independently and meet the tight timeline in a dynamic environment
- Able to work with all levels within Asia-Pacific
- Possess own transport and willing to travel within Asia- Pacific
- 1.5 months fixed bonus
- Medical and Dental Benefit
- Life Insurance plan
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