IT 2nd Level Support (PLM)(all genders)
Ubicación Varsovia, Voivodato de Mazovia, Polonia Fecha de publicación 10 agosto 2026 ID de la oferta 22781- IT Support Specialist❓
- Thinking about expanding your career❓
- Interested in PLM area❓
- Support the end-to-end solution from Product Structure creation to managing and releasing Engineering and Manufacturing BOMs,
- Provide tier 2 support by troubleshooting and resolving issues alongside power users (tier 1),
- Identify areas for improvement with regards to functionalities, performance, automation, user friendliness and robustness of the solutions,
- Contribute to the evolution of the global process template, design guidelines and design quality checks, collaborating with Product Owner, Solution Architect and Business Analyst,
- Maintain documentation such as user manuals and process guides to empower power users,
- Execute and maintain test scripts to ensure solution quality,
- Support enhancement and upgrade projects through all phases until production delivery,
- Conduct user training for new and updated functionalities.
- Master’s or bachelor’s degree in engineering or equivalent education,
- Experience with change management processes (e.g., CMII, ITIL),
- Advanced proficiency in English, both written and spoken (minimum C1 level),
- Strong communication skills with the ability to collaborate across teams such as R&D and Operations,
- Independent, accurate work style with high problem-solving skills and understanding of complex processes,
- Excellent team player with strong communication abilities,
- Good knowledge of PLM systems; experience with Siemens Teamcenter is a plus.
- Contract of employment [umowa o pracę], we are looking for a long term cooperation,
- Annual reward ,
- Hybrid work model,
- A diverse and inclusive workplace,
- Festive benefits paid in April and December,
- Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,
- Possibility to extend medical care to family members,
- Life insurance with possible extended scope,
- Sports card (Medicover),
- Language courses,
- A vast training offer to support your development,
- Wellbeing activities, CSR, with space for your initiatives*,
- Discounts for meals and special offers at Platan Business Park.
- CV selection – we contact selected candidates
- Phone screening with a recruiter (approx. 15 min)
- Initial interview with the Manager and Recruiter (video conference, approx. 1 hour)
- F2F meeting at the office (1 hour).
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