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Team Leader Service Administration

Location Warsaw, Mazovia Date posted February 15, 2024 Job ID 15537
Our Opening and Your Responsibilities
Join our Service Administration team and lead talented individuals, drive excellence, and make an impact!

Don't miss the opportunity to join us. Apply now!

Your tasks:
  • Leading a service administration team of 10+ direct reports responsible for one of the process areas.
  • Hiring, training, and developing team members.
  • Setting ambitious goals and motivating team members to achieve excellence.
  • Ensuring high quality and timeliness of tasks through careful monitoring and improvement actions.
  • Assuring the right backup structure, creating and keeping up-to-date documentation for all processes assigned to the team.
  • Ensuring that work in the team is evenly distributed.
  • High-quality reporting on workload and operational problems, proactive approach to problem-solving.
  • Building strong relationships with stakeholders and delivering high-quality reporting.
  • Contributing to ongoing process improvement efforts.
What You Need to Succeed
  • At least 1 year of experience in a similar position (leading a team).
  • Fluency in English - C1 level .
  • Knowledge of another foreign language (e.g. French, German, Italian, or Spanish) - B2 level.
  • Excellent communication skills.
  • Ability to motivate teams and ensure high performance.
  • Quick perception and attention to detail .
  • High customer orientation and focus on service quality.
Nice to have:
  • Knowledge of SAP or other ERP systems would be an asset.
Our Offer to You
  • Contract of employment [umowa o pracę] (we want you to join us for the long run :)
  • Annual bonus , 
  • Festive benefits paid in April and December,
  • Flexible working hours (task-oriented), 
  • Hybrid work model (3 days a week from home) , 
  • Medical care with the basic dental package, 
  • Possibility to extend medical care to family members and/or Damian Medical Center, 
  • Life insurance with possible extension for your family members, 
  • Medicover Sport card,
  • Language courses, 
  • Paid employee referral program, 
  • Wellbeing activities* 
  • Space for your initiatives, charity & CSR actions, and improvement ideas, 
  • Supporting your development through a vast training offer , 
  • Discounts for meals and cosmetics at the Poleczki & Platan Business Park, 
  • A diverse and inclusive workplace. 
*We are focusing on entertainment and supporting your physical and mental health – check out
our LinkedIn profile!
About Mettler Toledo
METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.

Get to Know METTLER TOLEDO

Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.

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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.

METTLER TOLEDO endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at Contact Us EEO@mt.com.