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IT Help Desk Technician

Location Thorofare, New Jersey Date posted May 15, 2024 Job ID 16294
Our Opening and Your Responsibilities
If you have excellent communication and problem-solving skills, this might be the job for you. The position requires a significant amount of expertise as it relates to a wide variety of issues ranging from PC networking, operating systems, mobile devices and security. A qualified candidate will support the ability to connect users to the data they require to do their jobs, regardless of the devices used.

Here are the duties and responsibilities for this position:
  • Configures desktop, laptops and other mobile devices according to corporate requirements and supports internal and/or external networks 
  • Develops and maintains all operation systems, applications, security, network configurations, and printers on client and server devices. 
  • Troubleshoots device hardware and network connectivity issues 
  • Supports and configures telephony equipment (client side) 
  • Supports users by helping with orientation and first time use and reissue credentials 
  • Provides resolution for escalated service tickets
What You Need to Succeed
  • Associate Degree in Information Technology, Computer Science, or similar preferred 
  • 3 years related experience 
  • Experience with computerized office systems and software (i.e., Microsoft Office Suite, Microsoft Outlook, Excel) 
  • CompTIA A+ preferred 
  • Microsoft MTA: Windows Operating System Fundamentals or equivalent preferred
Our Offer to You
Troemner employees have the benefit of our local, entrepreneurial small unit presence backed by the global strength of Mettler Toledo.
  • The benefits package includes:
    • Flexible options for medical, vision, and dental: you choose the plan(s) that fit your needs the best
    • FSA and HSA programs
    • Paid time off and 10 paid holidays per year
    • Short-term, long-term,  life insurance, and 401K with matching
    • Creative wellness and team-building programs
About Mettler Toledo
This position is for a New Jersey unit of Mettler-Toledo named Troemner. We are located about 15 miles from Philadelphia in Thorofare, NJ. Mettler-Toledo acquired Troemner in 2016. Since 1840, Troemner has long legacy of excellence to offer our employees and customers. Our weights are manufactured in a state-of-the-art facility using the finest materials and equipment available. We provide unmatched measurements and metrological analysis. In addition to weights and calibration services, we also manufacture a full line of laboratory equipment including shakers, hotplates, and vortex mixers. 

Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, or any other protected class.


Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.

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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.

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