Sales Support Coordinator
Location Lutz, Florida Date posted March 13, 2025 Job ID 18927Our Opening and Your Responsibilities
METTLER TOLEDO is a leading global manufacturer of precision instruments. The Company is the world’s largest manufacturer and marketer of weighing instruments for use in laboratory, industrial and food retailing applications. The Company also holds top-three market positions in several related analytical instruments and is a leading provider of automated chemistry systems used in drug and chemical compound discovery and development. In addition, the Company is the world’s largest manufacturer and marketer of metal detection systems used in production and packaging. Additional information about METTLER TOLEDO can be found at “www.mt.com.”
Role/Purpose:
The Sales Support Coordinator is responsible for keeping the flow of orders moving by reviewing incoming orders, verifying data is accurate, following up with key stakeholders as needed and other daily tasks as necessary which allow the department to run efficiently.
Essential Duties and Responsibilities (included but not limited to):
- Process new order requests that are received into the PI.NewOrders@mt.com email box and follow up to ensure all necessary documents are received
- Checking the portal email folder continuosly throughout the day for new purchase orders
- Ensure new opportunities created in CRM have the correct data points
- Work closely with the Data Governance group to ensure accurate data is housed in CRM
- Keep new orders moving along in the process by reassigning tasks to corresponding personal as needed
- Professional written and verbal communication with varying departments, key users, and customers
- Review orders received and orders booked to ensure accurate reporting is sent out daily
- Change order Reporting in Q-Pulse
- Reviewing and distributing the missing information report
- Thoroughly updating and distributing the delivery escalation and FAT reporting
- Updating monitors with reporting and ensuring data is accurate
- Housekeeping reporting as assigned.
- Book Orders as requested and time allows.
- Updating Disaster Recovery documentation.
- Support other sales units with projects as necessary.
What You Need to Succeed
Required Knowledge, Skills and Abilities
- Microsoft Office Suite
- Experience in ERP & CRM systems
- SAP experience a plus
- Effective communication skills
- Efficient at multi-tasking, time management & self-prioritizing with minimal supervision
- Positive attitude
Minimum Education / Experience Required:
- Preferred minimum associate's degree in business administration
- Minimum of 3 years' experience in sales support role.
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.
Get to Know METTLER TOLEDO
Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.
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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.
METTLER TOLEDO endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at Contact Us EEO@mt.com.